Welcome to our "new normal"
COVID-19 may have knocked us down, but it did not knock us out! As you might expect things are going to be a little bit different, so we have a lot of information to share with you including our instructional videos that detail our new drop off and pick up procedures.
COVID-19 may have knocked us down, but it did not knock us out! As you might expect things are going to be a little bit different, so we have a lot of information to share with you including our instructional videos that detail our new drop off and pick up procedures.
Safety first!
We have adopted several workplace safety measures to protect the health and well-being of our customers and wranglers. Three safety measures for customers that we deem most important are:
We have designed entry mats with pink edges that are located right inside the front doors. Unless you need to make a payment, please stay on these mats when you are in the building.
There will be hand sanitizer available at the front door area and the front desk for your convenience.
We have adopted several workplace safety measures to protect the health and well-being of our customers and wranglers. Three safety measures for customers that we deem most important are:
- Only one customer in the office at a time. (This has always been a golden rule.)
- Wear a face mask when entering our facilities – our front desk person will be wearing one as well.
- If you are (or your dog is) not feeling well, please stay home.
We have designed entry mats with pink edges that are located right inside the front doors. Unless you need to make a payment, please stay on these mats when you are in the building.
There will be hand sanitizer available at the front door area and the front desk for your convenience.
Stadium drop off and pick up procedures
Knoll drop off and pick up procedures
Drop-Off Recap:
1. Enter the building wearing a face mask and make sure the door is securely closed behind you.
2. Remove anything that your dog would not typically wear into the daycare (Gentle Leaders, harnesses, seat belts, leashes). We will no longer be storing these items so you will need to take them with you.
3. When your dog is ready, we will open our gate and call them to us. Once your dog is safely under our control you may exit the facility with your dog’s belongings.
4. If you have a reluctant camper, you can use one of our slip lead lines and secure your dog to the hitch provided. We will retrieve your little buddy once you have left the office.
Pick-Up Recap:
1. Don’t forget to bring your leash!
2. Enter the building wearing your mask and make sure the door is securely closed behind you.
3. We will open the gate and you will call your dog(s) to you.
4. Saddle them up and go!
1. Enter the building wearing a face mask and make sure the door is securely closed behind you.
2. Remove anything that your dog would not typically wear into the daycare (Gentle Leaders, harnesses, seat belts, leashes). We will no longer be storing these items so you will need to take them with you.
3. When your dog is ready, we will open our gate and call them to us. Once your dog is safely under our control you may exit the facility with your dog’s belongings.
4. If you have a reluctant camper, you can use one of our slip lead lines and secure your dog to the hitch provided. We will retrieve your little buddy once you have left the office.
Pick-Up Recap:
1. Don’t forget to bring your leash!
2. Enter the building wearing your mask and make sure the door is securely closed behind you.
3. We will open the gate and you will call your dog(s) to you.
4. Saddle them up and go!
Payment options
We are still accepting payments in both of our offices and have “sneeze guards” installed at our front desks. We are accepting cash, checks, and credit and debit cards.
For those who prefer contactless payment methods, we have two options:
1. We have a PO Box where you can send personal checks or through your bank’s bill pay. That address is:
Camp Fido Dog Daycare, PO Box 253, Oshtemo MI 49077
2. We can accept credit card payment over the phone.
We are still accepting payments in both of our offices and have “sneeze guards” installed at our front desks. We are accepting cash, checks, and credit and debit cards.
For those who prefer contactless payment methods, we have two options:
1. We have a PO Box where you can send personal checks or through your bank’s bill pay. That address is:
Camp Fido Dog Daycare, PO Box 253, Oshtemo MI 49077
2. We can accept credit card payment over the phone.
Food
One of our goals is to limit the number of items that are brought into and left at our facility (other than your dog). Most adult dogs can make it through the day without a snack, if your dog must eat while in our care, we ask that you bring one month's worth of midday meals at a time with instructions on how much to provide during each visit.
One of our goals is to limit the number of items that are brought into and left at our facility (other than your dog). Most adult dogs can make it through the day without a snack, if your dog must eat while in our care, we ask that you bring one month's worth of midday meals at a time with instructions on how much to provide during each visit.
Report Cards
We are switching to digital report cards. They will be emailed to you at the end of the day.
We are switching to digital report cards. They will be emailed to you at the end of the day.
Cleaning
We have always been excellent cleaners here at Camp Fido, but now we are even better. High touch points in the office will be cleaned on a continual basis for your safety. We have also set up numerous hand sanitizing and hand washing stations around our facilities to ensure wranglers are practicing proper hand hygiene.
Additionally, all surfaces at both Camp Fido facilities have been treated with MicrobeCare™, a unique bonding anti-microbial spray formula that kills bacteria and viruses including Coronavirus. In a study conducted in April 2020, “MicrobeCare™ was proven effective in killing 99.99 percent of all COVID-19 on surfaces in less than 60 minutes.”
We have always been excellent cleaners here at Camp Fido, but now we are even better. High touch points in the office will be cleaned on a continual basis for your safety. We have also set up numerous hand sanitizing and hand washing stations around our facilities to ensure wranglers are practicing proper hand hygiene.
Additionally, all surfaces at both Camp Fido facilities have been treated with MicrobeCare™, a unique bonding anti-microbial spray formula that kills bacteria and viruses including Coronavirus. In a study conducted in April 2020, “MicrobeCare™ was proven effective in killing 99.99 percent of all COVID-19 on surfaces in less than 60 minutes.”